Terms and Conditions

The parcel will be send with priority mail, after receiving the payment thrue PayPall. Alle items will double boxed !! If the parcel arrives damaged, make first a picture from the parcel, that’s for the Insurance. Please open the parcel, together with a post-official at the postoffice. And when the item appears to be damaged, fill in the special ensuranceform, that you can get at the postoffice. The duration depends of the local Customs. Items will be shipped within 48 hours (or within 30 days when not possible in 48 hours), after recieved payments. If the item is not described, you can return it, and the purchase & shipment costs shall be refunded, not the returning costs.

As a consumer, in The Netherlands you have 14 days of thought when purchasing an item. For return, we require that the item is shipped and insured within 14 days of receiving. The refund will be made within 14 days. Damaged items can not be returned and we will refuse the damaged items. The purchase & shipment costs shall be refunded, not the returning costs.

Some of the antique or old objects offered, can show signs of wear, either through use and/or age. If you have any questions about the item, or paying methods, please e-mail us at: info@olddutchpottery.com.

Privacy Statement Duynstee Dutch Pottery

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Last modified this page on 08-11-2017

We are aware that you trust in us. We therefore consider it our responsibility to protect your privacy. On this page, we will let you know what information we collect when using our website, why we collect this data, and how we improve your user experience. This way you get to know exactly how we work.

This privacy statement applies to the services of Duynstee Dutch Pottery. You should be aware that Duynstee Dutch Pottery is not responsible for the privacy of other sites and resources. By using this website you agree to accept the privacy statement.

Duynstee Dutch Pottery respects the privacy of all users of her site and ensures that the personal information you provide us is treated confidentially.

Use of our services
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on our own secure servers by Duynstee Dutch Pottery or third party. We will not combine this information with other personal information we have.

Communication
When you send us email or other messages, we may keep those messages. Sometimes we ask you for your personal information relevant to the particular situation. This allows us to process your questions and answer your requests. The data is stored on our own secure servers by Duynstee Dutch Pottery or third party. We will not combine this information with other personal information we have.

Cookies
We collect data for research to gain a better understanding of our customers, so we can make our website functioning better. This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to our own secure servers by Duynstee Dutch Pottery or third party. We use this information to keep track of how you use the website, to set up website activity reports and to offer other services related to website activity and internet usage.

Purposes
We will not collect or use information for purposes other than the purposes described in this Privacy Statement unless we have obtained your permission in advance.

Third
The information is not shared with third parties. In some cases, the information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes
This privacy statement is written to the use of and the features on this site. Any changes and / or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Modify / unsubscribe communication
If you want to change your information or want to get yourself out of our files, please contact us. See the contact details below.

Turn off cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not work properly if cookies are disabled in your browser.

Questions and feedback
We regularly check that we comply with this privacy policy. If you have questions about this privacy policy, please contact us:

Duynstee Dutch Pottery
Zuiderparklaan 129
The Hague, The Netherlands
06-20424492
info@olddutchpottery.com